Starbucksis investing heavily inartificial intelligence(AI) and robotics technology to improve its customer service.The coffee giant has started using a robot for taking orders at some drive-thru locations.Inside stores, baristas are assisted by a virtual personal assistant that helps them remember recipes and manage their schedules efficiently.
Starbucks Invests in AI and Robotics for Enhanced Customer Service
Newsbytes•
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Publisher: Newsbytes
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